Bates Auction & Realty (“we,” “us,” or “our”) is committed to protecting the privacy of our website visitors, registered bidders, and clients. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website or use our services.
By using our website or registering for any auction, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.
Section 1
Information We Collect
We may collect the following types of personal information:
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Identity & Contact Information
Full name, mailing address, email address, and phone number, collected when you register to bid, submit a contact form, or inquire about selling.
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Payment Information
Billing information required to register for or complete an auction purchase. Payment data is processed through secure third-party processors, we do not store full credit card numbers.
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Usage & Technical Data
IP address, browser type, device information, pages visited, and referring URLs, collected automatically when you visit our website.
Auction Activity
Bids placed, auctions registered for, items won, and transaction history related to your participation in our auctions.
Section 2
How We Use Your Information
We use the information we collect for the following purposes:
To register you as a bidder and manage your account
To process bids, invoices, and payments
To notify you about auctions you have registered for or expressed interest in
To respond to your inquiries, questions, or requests
To send you marketing communications about upcoming auctions, if you have opted in
To improve our website, services, and user experience
To comply with legal obligations, including Indiana state auctioneer licensing requirements
Section 3
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:
Service Providers: We may share information with trusted third-party vendors who assist us in operating our website, processing payments, sending emails, or conducting auctions, solely for those purposes and subject to confidentiality agreements.
Legal Requirements: We may disclose information if required to do so by law, court order, or governmental authority, or to protect the rights, property, or safety of Bates Auction & Realty, our clients, or others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Section 4
Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and remember your preferences. A cookie is a small text file stored on your device by your browser.
Essential cookies, required for the website to function, including login sessions and auction registration.
Analytics cookies, help us understand how visitors use our site so we can improve it (e.g., Google Analytics).
Preference cookies, remember your settings and preferences across visits.
You can control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.
Section 5
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption to protect data transmitted between your browser and our servers.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security and encourage you to take precautions with your account credentials.
Section 6
Your Rights & Choices
You have the following rights regarding your personal information:
Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to any legal retention obligations.
Opt-Out of Marketing: You may unsubscribe from marketing emails at any time by clicking “unsubscribe” in any email or contacting us directly.
To exercise any of these rights, please contact us using the information below.
Section 7
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Bates Auction & Realty
📍 12351 Elm Road, Bourbon, Indiana
📞 574-342-2955
info@batesauctionandrealty.com
This Privacy Policy may be updated from time to time. We will post any changes on this page with an updated effective date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.