Privacy Policy

Bates Auction & Realty ("we," "us," or "our") is committed to protecting the privacy of our website visitors, registered bidders, and clients. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using our website or registering for any auction, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.

We may collect the following types of personal information through this website:

• Identity and contact information. Your name, email address, phone number, and anything else you choose to tell us when you submit a contact form or ask about selling with us.
• Email preferences. Your name and email address if you sign up for auction announcements, together with a record of that consent.
• Usage and technical data. IP address, browser type, device information, pages visited, and referring URLs, collected automatically when you visit our website.

Registration, bidding, invoicing, and payment are handled on the online bidding platform our auctions are held on. Information you give that platform is collected by it under its own privacy policy, and we receive only what we need to run the auction and settle with buyers and sellers.

We use the information we collect for the following purposes:

• To respond to your inquiries, questions, or requests
• To talk with you about selling at one of our auctions
• To run our auctions and settle with buyers and sellers afterwards
• To send you marketing communications about upcoming auctions, if you have opted in
• To improve our website, services, and user experience
• To comply with legal obligations, including Indiana state auctioneer licensing requirements

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

• Service providers. Trusted vendors who help us operate our website, send email, and run the online bidding platform our auctions are held on.
• Legal requirements. Where required by law, court order, or a governmental authority, or to protect the rights, property, or safety of Bates Auction & Realty or others.
• Business transfers. In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Our website uses cookies and similar technologies to keep the site working, understand how it is used, and remember your preferences.

• Essential cookies are required for the website to function, including login sessions and auction registration.
• Analytics cookies help us understand how visitors use the site so we can improve it.
• Preference cookies remember your settings across visits.

You can control or disable cookies through your browser settings. Disabling some cookies may affect how the website works.

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

No method of transmission over the internet or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

• Access. You may request a copy of the personal information we hold about you.
• Correction. You may request that we correct inaccurate or incomplete information.
• Deletion. You may request that we delete your personal information, subject to any legal retention obligations.
• Marketing. You may unsubscribe from marketing email at any time using the link in any message, or by contacting us.

To exercise any of these rights, contact us using the details below.

If you have questions or requests about this Privacy Policy, contact us:

Bates Auction & Realty
12351 Elm Road
Bourbon, IN 46504
800-248-2955
info@batesauctionandrealty.com

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new date above. Continuing to use our website after a change means you accept the updated policy.